NADCA Helps Chris Hansen & NBC Dateline Expose Duct Cleaning Scams
NADCA Expert Exposes “Bait & Switch” Marketing Tactics, Then Uses Abatement Technologies Equipment To Show How To Clean Ducts Properly!
For years now homeowners and legitimate duct cleaning companies all across the country have complained about companies that undermine the reputations of duct cleaning professionals who do the work properly by advertising “$49.95 whole house duct cleaning” teaser rates but almost always end up charging far more for work that is often poorly done. These companies particularly prey on senior citizens.
One of the segments on a special episode of the “Dateline Hansen Files” series featuring Chris Hansen aired by NBC TV nationally on Sunday January 30, 2011 NBC TV focused on these types of potentially misleading tactics. Two senior citizens allowed Dateline to plant hidden cameras in their Midwestern homes and contracted with local duct cleaners offering these advertised deals. The current president of the National Air Duct Cleaners Association (NADCA) was on hand as Dateline’s behind the cameras expert, observing and evaluating the work done.
According to the NADCA expert, the work done by the company hired for the first home was acceptable, but once in the home the technician convinced the homeowner that costly add-on services not included in the offer were necessary. These extra and overpriced services caused the final bill to ultimately balloon to more than 10 times the original teaser price.